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Managing Teams

Teams are the core operating unit in Murmurd. Each team has its own check-ins, priorities, escalations, and weekly summaries.

Each team should have:

  • a clear name
  • a parent division
  • a Team Leader
  • a Team Manager
  • a team type that matches how the team works

Why Team Type Matters

Built-in team types can seed default question templates for:

  • Product Engineering
  • Platform/Infrastructure
  • Design
  • Marketing
  • Sales
  • Customer Support/Success
  • Finance/Operations
  • HR/People Ops
  • Legal/Compliance
  • Executive Leadership

Custom team types start with an empty question set.

Divisions vs Teams

Use divisions when multiple teams share:

  • a timezone
  • a reporting line
  • a question set
  • a division manager for escalation fallback

Use teams for the day-to-day group that actually checks in and owns priorities.

Leadership Assignments

  • Team Leader is the first escalation target.
  • Team Manager is the second escalation target.
  • Division Manager is configured on the division and is the last fallback.