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Roles & Permissions

Murmurd uses a mix of organization-level permissions and team-level roles.

Organization-Level Roles

Organization Owner

The owner has full access across the workspace, including actions reserved for organization owners such as:

  • enabling or disabling SSO
  • generating or revoking SCIM tokens
  • deleting the organization

Organization Admin

Admins handle day-to-day rollout and operations, including:

  • managing teams and divisions
  • inviting users
  • updating organization settings
  • managing billing and Slack setup

Team-Level Roles

Team Member

  • submit check-ins
  • create escalations
  • set weekly priorities

Team Leader

  • first escalation recipient
  • receives leadership-targeted questions
  • receives relevant digests and summaries

Team Manager

  • second escalation recipient
  • receives the same leadership-targeted questions as Team Leaders
  • helps oversee team-level follow-through

Division-Level Responsibility

Division Manager

Division managers are assigned on divisions rather than through team membership. Murmurd uses them for:

  • final escalation fallback
  • Friday division digest delivery